Services
We have an experienced team of digital and clinical leaders who ensure that our digital and data solutions are shaped around the needs of those we support to improve how care is delivered and experienced.
By working collaboratively, we bring a dynamic and expert approach to digital transformation, ensuring the safe, effective, and high-quality delivery of care.
Our Digital Services
Our comprehensive catalogue of digital services includes, but is not limited to:
- Clinical Systems Development and Continual Service Improvement
- Clinically Led Business Change
- Communication, Design and Media
- Customer Relationship Management
- Data Protection Data Protection Officer as a Service (DPOaaS)
- Digital Bid Preparation and Submission
- Digital Communications Systems
- Digital Device Management
- Digital Estate Planning
- Digital Innovation and Consultancy
- Digital Programme and Project
- Management
- Digital Skills Training Service (Gold Training Service Accreditation)
- Information Governance (IG)
- IT Security
- IT Service Desk (including Out of Hours Service)
- Microsoft 365 Optimisation
- Microsoft 365 App Development
- Network Architecture
- Primary Care Digital Optimisation
- Registration Authority (RA Smartcards)
- Security Systems
- Server Architecture
- Service Delivery Management
- SharePoint Development
- Strategic Digital Leadership
- Systems Data Migration and data sharing
- Systems Integration
- Systems Interoperability
- Systems Management and Support
- Technical Support
- Voice and Data Support
- Website Development
All our services align with the latest industry and government standards. Many of them are certified, ensuring best practice and providing assurance of our service quality.
Why work with us?
Our approach delivers key benefits that set us apart:
- In-depth business and clinical system knowledge to manage and deliver change.
- A collaborative approach to digital transformation involving those we support in the design and development of digital services.
- High levels of customer satisfaction, with organisation-wide commitment to making exceptional service the standard.
- A highly skilled and continually developed workforce who are multidisciplinary - including digital and clinical informaticians.
- Flexibility and responsiveness to the changing needs of the health and care economy.
- Economies of scale through reduced duplication and simplified processes and standards.
- Service excellence through continuous improvement and quality standards.
Interested in taking services from us?
If you are interested in any of the digital services provided by IM, please get in touch and our Business Development Team will contact you.