Technical Support

NHS Informatics Merseyside’s experienced Technical Service supports the maintenance of the digital infrastructure which is the platform on which all data and digital are stored.

Service features

• Data centre management including maintenance, patch management and upgrade.
• 24/7 monitoring and support to ensure stability, reliability and high performance.
• Secure data backup and business continuity supported by robust infrastructure architecture and management.
• Data centre consolidation and migration services to support the relocation of data from one data centre environment to another supported by the latest migration technologies.

Service standards

• ISO27001 certified energy-efficient data centre solution demonstrating best practice in information security management.
• ITIL Intermediate Service Life cycle: Service Operation (LSO) and Service Life cycle: Service Transition (LST).
• Microsoft Certified Systems Engineer (MCSE).
• VMware Certified Design Expert (VCDX).
• CompTIA Cloud Essentials